We have a few of your questions answered here:
- Do I need a Doctor referral to come and see a physio?
We can generate an ACC claim for you here at Gardens Physio if you’ve had an accident.
- What is covered by ACC?
ACC generally cover two types of injuries – ‘accidents’ and ‘work-related gradual process injuries’. If it’s a work-related gradual process injury, your GP will need to refer you to physio. If you’re unsure, just give us a call and we’ll advise you.
- Do I have to pay anything for my physio appointment if ACC have covered my injury?
Yes, ACC only pay a portion of the fee. We charge a surcharge for each appointment.
- How many treatments do I get from ACC for my injury?
ACC give a set number of subsidised treatments for each type of injury. We’ll let you know how many treatments you get once we have established the type of injury.
- How long is each appointment?
Generally we like to see you for one hour for your first appointment. This gives us enough time to complete a full assessment, not only of your current injury but also your medical history and the way your body moves. Follow-up appointments are usually 30 mins.
- What if I need to be referred for Radiology?
Physios can send you for an x-ray or ultrasound if needed. If further imaging is needed they will refer you on to a specialist.
- What if I need more treatment?
Your physio can apply to ACC on your behalf for further treatments when your initial allocated number of treatments has run out. This is called an ACC32. There may be a one-off charge for this process.
Give us a call on 4 7 3 0 1 4 4 option 2 if we can help you with any other queries you may have.